Writing Formal Informal Emails

Respuesta correcta: B) Hi Lucia,

• A) Dear Mrs Lopez,Correct! Dear Mrs Lopez is formal because Dear plus title plus surname shows respect suited to a teacher or office.
• B) Hi Lucia,The greeting Hi Lucia is wrong as formal because Hi plus first name is friendly and informal, not respectful for officials.
• C) Yo guys, listen up,The greeting Yo guys, listen up is wrong because slang plus order is very informal and rude for any formal email.
• D) Starting with no greeting at all.Starting with no greeting is wrong because opening without salutation looks careless and never meets formal email rules.

Respuesta correcta: D) No closing and no signature.

• A) Yours faithfully, Pablo Ruiz.Correct! Yours faithfully is formal closing because it matches official letters and pairs with a full name signature.
• B) Lots of love, Pablo.The closing Lots of love is wrong as formal because it expresses affection suited to close friends, not to officials.
• C) Cheers mate, Pablo.The closing Cheers mate is wrong as formal because Cheers plus mate is casual slang for friends, not for formal mail.
• D) No closing and no signature.Closing with no signature is wrong because ending without a name looks incomplete and unprofessional in any formal message.

Respuesta correcta: A) Request for school certificate, 12 May.

• A) Request for school certificate, 12 May.Correct! Request for school certificate, 12 May is clear because it names the exact request plus a date for the office to process.
• B) Hey you, open this fast.The subject Hey you is wrong because vague slang gives no clue about content and looks unprofessional in an inbox.
• C) Funny cats video inside.The subject Funny cats video is wrong because cats are unrelated to a certificate and mislead the office staff completely.
• D) Leaving the subject line blank.Leaving the subject blank is wrong because empty subjects force readers to guess and often send mail to spam folders.

Respuesta correcta: C) Gimme stuff about those courses.

• A) I am writing to request information about courses.Correct! I am writing to request information about courses is formal because the full purpose phrase plus polite noun shows respectful structure.
• B) Send me course info right now.The demand Send me course info now is wrong because the imperative plus now sounds like an order and lacks formal softening.
• C) Gimme stuff about those courses.The slang Gimme stuff about courses is wrong because Gimme is very informal slang that destroys any formal tone instantly.
• D) Do you like courses or not?The question Do you like courses or not is wrong because asking personal taste never requests course information formally.

Respuesta correcta: A) I am sorry for the delay, I will reply soon.

• A) I am sorry for the delay, I will reply soon.Correct! I am sorry for the delay, I will reply soon is formal because full forms plus apology keep a respectful professional tone.
• B) Gonna reply soon, wanna wait a bit?The line Gonna reply soon, wanna wait is wrong as formal because gonna and wanna are spoken slang unsuitable for official mail.
• C) Whatever, chill, we talk later.The line Whatever, chill, talk later is wrong because dismissal plus slang shows no respect and breaks any formal register.
• D) Send pics, LOL, bye for now.The line Send pics, LOL, bye is wrong because text slang plus LOL belongs to chats, not to formal apology emails.

Respuesta correcta: C) I remain your obedient servant,

• A) Hi Marta! Thanks for your message!Correct! Hi Marta! Thanks for your message! is informal because Hi plus first name plus exclamation shows warm friendly tone.
• B) Dear Sir or Madam,The formal Dear Sir or Madam is wrong as friendly because Dear Sir is distant and cold when writing to a close friend.
• C) I remain your obedient servant,The sentence I remain your obedient servant is wrong because ancient formal phrases sound comic and stiff between young friends.
• D) Please acknowledge receipt of this message.The demand Acknowledge receipt of this message is wrong because office language about receipt is cold and unsuitable for friends.

Respuesta correcta: D) Your shop is the best in the city.

• A) I am writing to complain about the broken phone.Correct! I am writing to complain about the broken phone is effective because it names purpose plus faulty item calmly and clearly.
• B) You thieves stole my money, fix it.The insult You thieves stole my money is wrong because accusations plus anger sound aggressive and weaken a formal complaint.
• C) My phone loves flying off tables, haha.The joke My phone loves flying off tables is wrong because humour hides the problem and gives no clear complaint facts.
• D) Your shop is the best in the city.The praise Your shop is the best ever is wrong because compliments cannot complain about a broken phone and confuse the reader.

Respuesta correcta: B) Reply now or I will report you.

• A) Thank you for your time and kind attention.Correct! Thank you for your time and kind attention is polite because thanks plus attention shows gratitude before the formal signature.
• B) Reply now or I will report you.The demand Reply now or I will report you is wrong because threats plus urgency destroy politeness before the signature.
• C) Later dude, catch you soon.The slang Later dude, catch you soon is wrong because dude plus catch you is casual chat, not a polite formal ending.
• D) Ending with no thanks at all.Ending with no thanks at all is wrong because closing without gratitude sounds cold and incomplete in formal correspondence.

Respuesta correcta: C) Please find my receipt attached.

• A) I wanna ask for a refund ASAP.Correct! I wanna ask for a refund ASAP is the mistake because wanna plus ASAP slang clashes with the formal complaint purpose.
• B) I am writing to request a refund.The phrase I am writing to request a refund is not a mistake because full forms plus request keep a consistent formal register.
• C) Please find my receipt attached.The phrase Please find my receipt attached is not a mistake because polite please plus attached follows standard formal conventions.
• D) Yours sincerely, Lucia Gomez.The phrase Yours sincerely with full name is not a mistake because the classic closing correctly finishes a formal complaint.

Respuesta correcta: A) Come to my party on Saturday, it will be great!

• A) Come to my party on Saturday, it will be great!Correct! Come to my party on Saturday, it will be great is informal because the direct invite plus will be great sounds warm and friendly.
• B) You are cordially invited to attend the gala.The formal You are cordially invited to attend is wrong as informal because cordially plus attend is stiff and ceremonial for friends.
• C) Staff must confirm attendance in writing.The office line Staff must confirm attendance in writing is wrong because must plus in writing is bureaucratic, not a friendly invite.
• D) Something maybe happens sometime soon.The vague Something maybe happens sometime is wrong because vagueness gives no clear invitation details for the party.

Respuesta correcta: D) Do you pay well for this job?

• A) I would like to apply for the assistant post.Correct! I would like to apply for the assistant post is formal because would like plus post names the goal with respectful grammar.
• B) I wanna get that job, so call me.The slang I wanna get that job, call me is wrong because wanna plus call me sounds like a text to friends, not an application.
• C) I am the coolest person alive today.The joke I am the coolest person alive is wrong because boasting plus coolest gives no skills and breaks formal self presentation.
• D) Do you pay well for this job?The question Do you pay well for this job is wrong as opening because asking salary first ignores skills and sounds impolite.

Respuesta correcta: B) Please send the file at your convenience.

• A) BTW, send me the file ASAP, thx.Correct! BTW, send me the file ASAP, thx is informal because BTW plus ASAP plus thx are text abbreviations unsuitable for formal mail.
• B) Please send the file at your convenience.The sentence Please send the file at your convenience is formal, not informal, because please plus convenience keeps full respectful wording.
• C) I attach the report for your review.The sentence I attach the report for your review is formal because attach plus review uses complete professional vocabulary.
• D) Thank you for your prompt reply.The sentence Thank you for your prompt reply is formal because thank you plus prompt reply shows full polite business language.

Respuesta correcta: D) No greeting, random details, abrupt end.

• A) Greeting, purpose, details, polite close.Correct! Greeting, purpose, details, polite close is logical because each step prepares the next and respects formal reader expectations.
• B) Threats, demands, insults, no signature.The order starting with threats is wrong because threats first alarm readers before any purpose or details are explained.
• C) Joke, meme, gossip, sudden request.The order starting with jokes is wrong because humour first hides purpose and undermines the serious formal request.
• D) No greeting, random details, abrupt end.The order with no greeting at all is wrong because missing salutation breaks formal structure from the very first line.

Respuesta correcta: C) It tells a funny joke before goodbye.

• A) It politely invites a reply and closes formally.Correct! It politely invites a reply and closes formally is right because look forward to hearing signals respectful expectation of an answer.
• B) It insults the reader for slow answers.The claim it insults the reader is wrong because look forward language is courteous and never expresses insult or criticism.
• C) It tells a funny joke before goodbye.The claim it tells a joke is wrong because no humour appears and the routine is serious business closing language.
• D) It orders fast delivery of products.The claim it orders fast delivery is wrong because no demand or deadline is set and the tone stays inviting, not commanding.

Respuesta correcta: B) I want Friday off, so give it to me.

• A) Could you please allow me to miss class on Friday?Correct! Could you please allow me to miss Friday is polite because Could you plus please turns permission into a respectful formal request.
• B) I want Friday off, so give it to me.The demand I want Friday off, give it is wrong because want plus give it orders the teacher instead of requesting permission.
• C) Maybe I come on Friday or maybe not.The vague Maybe I come or maybe not is wrong because vagueness gives no clear request and confuses the permission decision.
• D) I never miss parties, you know that.The boast I never miss parties, you know is wrong because boasting about parties is irrelevant and never asks permission formally.

Respuesta correcta: A) I apologise for the delay due to illness.

• A) I apologise for the delay due to illness.Correct! I apologise for the delay due to illness is strong because apologise plus brief reason plus attached form shows full responsibility.
• B) Traffic was bad, whatever, here it is.The excuse Traffic was bad, whatever is wrong because whatever dismisses fault and lacks the formal apology structure needed.
• C) Sorry I forgot, my dog ate the form.The joke Sorry I forgot, my dog ate it is wrong because humour plus dog excuse is childish and unsuitable for formal applications.
• D) Sending late papers with no apology.The silence with no apology is wrong because sending late papers without any apology looks careless and disrespectful.

Respuesta correcta: C) Kisses, see you soon, my friend.

• A) Dear Sir or Madam, with neutral tone.Correct! Dear Sir or Madam with neutral tone is right because the title plus polite distance respects an unknown official correctly.
• B) Hey man, what is up with you?The greeting Hey man with slang is wrong because Hey man assumes close friendship and insults an unknown official.
• C) Kisses, see you soon, my friend.The closing Kisses, see you soon is wrong because affectionate kisses assume intimacy that is absent with unknown officials.
• D) Answer fast, I have no time.The demand Answer fast, I have no time is wrong because rushing plus no time pressures officials rudely instead of respecting them.

Respuesta correcta: D) Open it fast and reply right now.

• A) Please find my CV attached for review.Correct! Please find my CV attached for review is formal because please plus attached plus review follows standard business wording.
• B) See pics attached, LOL, check them.The slang See pics attached, LOL is wrong because pics plus LOL are chat abbreviations that break formal attachment language.
• C) Stuff is somewhere inside this mail.The vague Stuff is somewhere in the mail is wrong because somewhere gives no clear file reference and sounds careless.
• D) Open it fast and reply right now.The order Open it fast and reply now is wrong because fast plus now commands the reader instead of politely signalling an attachment.

Respuesta correcta: A) Clear subject, Dear title, purpose, close.

• A) Clear subject, Dear title, purpose, close.Correct! Clear subject, Dear, purpose, details, close is complete because every formal element appears in logical order for the reader.
• B) No subject, Hi, random chat, no name.The version with no subject and Hi is wrong because missing subject plus Hi breaks formal completeness from the very start.
• C) Slang, emojis and jokes throughout.The version full of slang and emojis is wrong because slang plus emojis destroy professional tone even if structure looks similar.
• D) Threats, demands and no signature.The version with threats and no signature is wrong because threats plus missing name make the mail aggressive and incomplete.

Respuesta correcta: B) Hey manager, refund, LOL, cheers dude.

• A) Dear manager, request, please, Yours sincerely.Correct! Dear manager, request, please, Yours sincerely fixes all because each informal bit is replaced while keeping the refund content intact.
• B) Hey manager, refund, LOL, cheers dude.The fix keeping Hey and LOL is wrong because retaining Hey plus LOL leaves informal greetings and laughter in a formal complaint.
• C) I wanna refund ASAP, send it now.The fix keeping wanna and ASAP is wrong because wanna plus ASAP preserve slang abbreviations that still break formal register.
• D) Give refund or else, no closing line.The fix with threats and no close is wrong because adding aggression plus dropping the close worsens rather than repairing register.